Your Business IT Specialist

Unlimited Fixed Price IT Support

Unlimited technical support from our experts 24x7

Continual program updates and management

Professional management of all hardware and software

TI Systems managed IT services are designed to proactively care for your IT infrastructure and mitigate risks every month with careful set-up, planning and management of IT. In fact, 80% of IT problems can be easily taken care of with prevention and risk management through managed IT services. These services include preventative measures, emergency IT services, administration of technology, and access to our support team.

Managed IT services allow your business to run smoothly, with a flat fee every month. This flat fee allows you to save money in the long run and budget for your IT costs rather than be hit with an unexpected bill that has crept up over time.

TI Systems also focus on reducing your IT running costs through diagnosis and energy efficiency gauging. We will analyse your current expenditure on IT and work backwards to find ways to cut costs in your business so you can reinvest the savings back into your business. Our goal is to simplify your IT systems and allow you to work faster for much less.

You can expect managed IT services in:

MANAGED SERVERS

A majority of businesses use servers to store and manage their data as well as operate on a daily basis. And of course this majority is growing every day. A server of course, being the head of your network and housing your software, storing and managing common network data, and supplying shared services such as printers, internet, and email to other computers on the network.

To have managed servers means you don’t have to worry about these things running smoothly, they will automatically update and work efficiently for you.

Having managed servers allows you to enjoy:

  • Automatic data backup
  • Prevention of IT risks
  • Connection to printers and faxes
  • Speedy data recovery
  • Automatic software updates – eg. Adobe, Flash, Java
  • Security auditing and setup
  • Firewall protection
  • Optimisation of your IT

Many of the services included in server management are labour-intensive tasks which can be performed in the background by TI Systems. This allows your own IT personnel to focus on other important tasks and become more productive.

TI Systems keep up to date with technologies and updates of the latest brands and software, therefore you will always receive the latest information, advice, and methodologies in your business.

With our virtualisation techniques on a single server mean we are able to engage a simple management system to cut your hardware down, save you money on energy prices, and add to your server flexibility. Updating, tracking, and maintaining a single server is more efficient, cost effective and practical for businesses – just ask our clients!

If you are interested in managed IT services including managed servers, contact us at TI Systems today on 1300 21 21 20 or email for a speedy response from one of our team members.

MANAGED WORKSTATIONS

How would your business cope if your workstations went down? Access to your computers and devices is vital to the completion of your everyday tasks. Therefore if your workstations were not available, we have no doubt it would wreak havoc in your office.

Having managed workstations through TI Systems means that we will continuously watch over your PC’s, laptops and connected devices to ensure the smooth day to day running. This service includes monitoring your workstations, providing any necessary maintenance, and providing support to your workstations and the staff behind them when necessary. It also covers:

  • Analysis and optimisation of each workstation
  • Determining risk areas in each workstation
  • Antivirus and online security
  • Software and hardware updates and upgrades
  • Reporting and resolution of issues that arise
  • Ongoing backup of data and email systems
  • 24×7 support from our IT professionals

Continual monitoring of workstations allows us to identify any problem areas early and respond fast to issues. It also means we can make suggestions to save you money on energy bills and ensure your workstations are as efficient as possible.

Managed workstations mean there is less hassle for you and your staff, and you can concentrate on bigger and better things such as growing your business and getting work done. There are different levels of managed workstations so be sure to get in touch today for pricing. One thing to be sure of is that you’ll get great value out of this service. Contact us at TI Systems today on 1300 21 21 31 or email for a quick response from one of our team members.

MANAGED SECURITY

Security of your data is vital, especially when threats to your IT are constantly growing and changing.

Managed security protects your business data in the background so you don’t have to stress about it. You’ll rest easy knowing that you’re protected by TI Systems from hackers or viruses which could leave your confidential information and systems open for anyone to see including competitors or those with ill-intentions.

By increasing the safety of your IT infrastructure with managed security you’ll be able to spot early signs of threat or risk areas and make strategic decisions based on this. Your security will be kept up to date and on top of any current online threats. We’ll work with you to determine a unique managed security plan in order to best protect your data and your business IT.

TI Systems can manage your security for a pre-agreed price, this includes:

  • Security monitoring
  • Vulnerability risk assessment and reporting
  • Anti-virus and anti-malware software
  • Management of firewalls and encryptions
  • Sophisticated email security
  • Data recovery processes
  • Security breach testing and procedures

Essentially, if you protect your precious data, you are protecting your business from being compromised or from mass loss. You’ll save time fighting threats or data loss once it happens and more time growing your business. In turn saving you money and making your profit.

So if managed security is something you might be interested in don’t hesitate to contact TI Systems today for a free quote on 1300 21 21 20 or email for a quick response from one of our team members.

MANAGED BACKUP

Be prepared for anything with managed back-up services by TI Systems. We help businesses just like yours protect themselves from unexpected threats and data loss with the latest managed backup technologies. Our proactive approach is designed to prevent data loss in the first place. However if you do experience a loss, we will spring into action with our disaster recovery procedures.

Our managed backup services include a customised disaster recovery plan for your business. This means that we can not only prevent loss, but also manage a loss and maximise the chance of recovery. We’ll definitely minimise your down time if you didn’t have a managed backup service in place.

Things that can go wrong and cause you to lose data:

  • Natural disaster
  • Power failures
  • Human error
  • Physical loss or theft of computer
  • Irregular backup
  • Hardware or software failure
  • Hackers
  • Viruses

With our managed backup in place you can rest easy. We use either a remote backup server or cloud server to store your data backup. This makes this service much more cost effective for you, more secure for your data, and definitely more recoverable.

Our managed backup services include:

  • Automatic data backup and monitoring
  • Cloud hosting
  • Data recovery testing
  • Disaster recovery
  • Data recovery planning
  • Remote backup and storage
  • Physical and online security of your backup data

Our managed backup services use multiple file versions of your data and is backed up multiple times, with military strength security. So you can rest assured that your data is in the very best of hands with TI Systems. So maximise your system preservation tactics and lower your data recovery costs with managed backup. Call us on 1300 21 21 20 or email for a fast response from one of our team members.

Managed IT services are a fantastic way to plan and prepare your IT for the future and grow your business. If you’d like to talk about how Thinkin’ IT can help you find IT solutions to suit, call us today on 1300 21 21 20 or email sales@tisystems.com.au for a fast reply from one of our team members.